Yes, you must meet the minimum order of $150

Belbal balloons are not availble in store, only for online orders.

We cannot ship to the following states: CA, NV, OR, WA, AK, HI, AZ, ID and UT
 

Belbal balloons are shipped from a dedicated warehouse in TN and we don’t have other brands in there. Your cart must only contain Belbal balloons to proceed

Belbal balloons are shipped via Standard (UPS Ground) shipping free of charge. 

The delivery date is displayed at checkout. Depending on your state, it may take up to 5 business days.

Orders placed Monday to Friday before 12:00pm Central Time are shipped the same day. Orders placed on weekends are shipped on the following Monday.

Please also note that carriers may experience logistical disruptions which may cause delays for all shipping methods, and given delivery timeframes are always an estimate but not a guarantee.

Tracking information is available for registered users who create an account before completing an order. You can find tracking link under Dashboard -> Orders. You should also receive an email with tracking confirmation as soon as it’s available. For any questions, feel free email to belbal@balloon-stories.com

You may return new, unopened, and unused items within 30 days from when your order ships. Please note that you are responsible for the return shipping cost which will not be refunded. A restocking fee of 20% of the value of the items will be deducted from the refund. We do not allow exchanges, a new order must be placed for a replacement after a return.

To request a return, please send an email to belbal@balloon-stories.com